Terms & Order Guide
Before making an order, please take note of our terms and conditions.
By placing an order through the GERTC Website, you agree to be bound by these terms and conditions.
- Once you place your order, please settle the payment within 3 working days. Unpaid orders will automatically be cancelled. If you need an extension, please inform us within those 3 working days.
- Make sure the details of your order are correct. For urgent changes, please inform us immediately.
- GERTC will give priority to orders who have already paid. (E.g. When stocks are limited and someone with a similar order submits proof of payment before you, we will give the remaining stocks to them and you will have to wait until we restock.)
- In case GERTC will run out of stock of a certain product, we will inform you asap. You can opt to push through, modify, or cancel your orders. Take note that restocking will take around 3 weeks to a month.
- The client cannot dictate the courier to used to deliver the products. (GERTC has a partner middleman courier with good services at low cost. This is the reason why we can offer an affordable shipping fee and free delivery.)
- Estimated delivery times are provided as a guide only. We will provide the tracking number once order has been dispatched. GERTC takes no responsibility for any delays/failure of the courier to deliver products within the expected delivery time (eg. courier’s system errors, weather disturbances, etc.).
- GERTC is also not liable for damaged packages while they are in transit.
- GERTC is not liable for delays in delivery due to incorrect or incomplete addresses or other wrong details provided.
- GERTC’s shipping terms is only valid for addresses within the Philippines. For international inquiries, please contact us first.
- GERTC will allow the buyer 5 working days upon receipt of product to double check their order for any errors (e.g. missing pages, wrong book, etc). Requests after the 5 day period will be marked as invalid.
- GERTC’s products and prices are subject to change at any time without notice.
How to Order
For those who are unfamiliar with online shopping, we made a step-by-step guide on how to order. If you have any questions, don’t hesitate to contact us.
Click on “SHOP DITG BOOKS” to view our available products.
Browse through the books that you are interested in ordering.
Click on the product image to have a closer look of the product.
Specify the number of copies/pieces you want to order and click “Add to Cart”.
Once you have added all the books you want to order, click “View Cart” and review your orders. You may edit the number of pieces per product or you can go back to the shop to add more products.
Flat rate for shipping is P100. Shipping is FREE for orders worth P2000 – P9999.
This is only valid within the Philippines.
For bulk orders (books worth 10k+) and international orders, you will need to shoulder the shipping cost. For more information, please contact us first.
Once you have finalized your orders, click on “Proceed to Checkout”
Please input a COMPLETE SHIPPING ADDRESS. We will not be liable for delays in delivery due to incorrect or incomplete addresses. Next, you must choose your preferred payment option.
If you want us to issue an Official Receipt for you, please indicate so in the “Other Notes” Box.
You will receive a confirmation email from us with your order summary.
Payment details will be shown on the next page.
Once you have made your payment through bank deposit/pera padala, you must send your proof of payment through the DITG Payment Confirmation Form. You will just need to provide us with your Order # and a clear copy of your deposit/transaction slip.
Please use this form when sending your proof of payment. We will not accommodate attachments sent through email or fb message. If you haven’t received a “processing” email within 24 hours after you sent your proof of payment, kindly email us so we can double check.
We will send an email to confirm that we have start processing your order after receiving your proof of payment. Orders are dispatched within 2 working days upon payment confirmation. Estimated delivery time is 3-10 working days (no holidays and weekends) depending on your location.
We will provide the tracking number once we have shipped your order. You can also find it under SHOP > MY ACCOUNT > “VIEW” button of your Order Number.
Estimated delivery times are provided as a guide only. GERTC takes no responsibility for any delays/failure of the courier to deliver products within the expected delivery time.